passenger experience

  • | |

    Delta reinvents the international Main Cabin dining experience

    ByJettsettingBen

    Delta Air Lines is set to enhance the international Main Cabin dining experience with a series of upgrades starting in November. The new offerings include customer experience menu cards, upgraded cutlery, and redesigned serviceware, all aimed at creating a more restaurant-style atmosphere for Economy passengers. These improvements reflect Delta’s commitment to elevating in-flight service at a time when many airlines are scaling back.

  • | |

    The future of Self Service Check In

    ByJettsettingBen

    The evolution of self-service check-in at airports marks a significant shift in passenger experience, with airlines adopting kiosks that streamline the check-in and bag drop process. While this innovation enhances efficiency and reduces wait times, it raises concerns for travelers less familiar with technology, particularly during technical difficulties. The balance between automation and human interaction remains a critical consideration for the future of air travel.

  • | |

    Highlights from Sir Tim Clark’s Keynote at the 2017 APEX Expo

    ByJettsettingBen

    Sir Tim Clark’s keynote at the 2017 APEX Expo highlighted transformative changes in the airline industry, including the potential for windowless airplanes equipped with virtual windows to enhance flight efficiency. He also emphasized the need for airport improvements, particularly through advancements in biometrics, to streamline passenger experiences and eliminate queues.

  • | |

    KLM è la prima compagnia ad atterrare su WhatsApp.

    ByFammi Volare

    KLM si distingue come la prima compagnia aerea a lanciare un account business certificato su WhatsApp, consentendo ai passeggeri di ricevere conferme di prenotazione, notifiche di check-in e aggiornamenti sui voli direttamente tramite la popolare app di messaggistica. Inoltre, il servizio clienti è disponibile 24/7 in diverse lingue, garantendo un supporto accessibile e sicuro grazie alla crittografia end-to-end.

  • |

    United debut new “Safety is Global” in-flight safety video

    ByJettsettingBen

    United Airlines has unveiled its latest in-flight safety video, “Safety is Global III,” showcasing a vibrant tour of global destinations served by the airline. Featuring stunning visuals and themed aircraft mock-ups, the video highlights iconic events like Rio’s Carnival and Munich’s Oktoberfest, engaging passengers while delivering essential safety information.

  • GIVEAWAY: TWO United Club Lounge Passes (Worth $59 each)

    ByThe Reward Boss

    Two United Club Lounge Passes are up for grabs, each valued at $59. These passes provide access to a range of amenities, including complimentary beverages, high-speed Wi-Fi, and agent assistance, making travel more comfortable. Enter now for a chance to enjoy a luxurious lounge experience before they expire on 10/31/17.

  • | |

    I limiti di velocità “storici” degli aerei civili.

    ByFammi Volare

    Negli ultimi decenni, nonostante i progressi tecnologici, i tempi di volo degli aerei civili sono rimasti sorprendentemente costanti. Analizzando la programmazione di Alitalia dal 1972, si evidenzia come i collegamenti aerei in Italia oggi richiedano lo stesso tempo di allora, con poche eccezioni legate agli aerei ad elica.

  • |

    What happens if you miss your flight

    ByJettsettingBen

    Missing a flight can be a stressful experience, particularly in unfamiliar airport environments. Passengers must follow strict procedures, including notifying airline staff and being escorted back landside to resolve the situation. Understanding these steps can help ease the process of rebooking and navigating airport protocols.

  • | |

    Review: British Airways i360

    ByJettsettingBen

    The British Airways i360 in Brighton and Hove, designed by the creators of The London Eye, offers a unique experience with its 450ft viewing pod. Celebrating its first anniversary, this attraction allows visitors to enjoy stunning 360-degree views while sipping drinks from the onboard Nyetimber SkyBar.