The author shares a candid review of their experiences at the Radisson Blu Dublin Airport, highlighting persistent issues such as unclean accommodations, inadequate upgrades for loyalty members, and discrepancies between booked and received room types. Despite ongoing service problems, a recent stay included a promised suite upgrade, shedding light on the hotel’s upgrade allocation practices.
Recent changes at United Clubs indicate a shift towards limiting access amid rising membership rates and improved food options. New policies restrict entry to travelers on the day of their visit, impacting long-time members and altering the experience for frequent flyers. The lack of communication from United adds to the confusion surrounding these updates.
Heathrow Airport has introduced a training video for staff on how to manage Imaginary Friends, a move that has sparked confusion amidst ongoing complaints about long queues and poor service. This focus on imaginary companions highlights a curious approach to addressing real passenger frustrations.
The blog post delves into the ongoing issue of UK airport retailers not passing on recovered VAT to passengers flying outside the EU. It highlights concerns over potential price increases and the lack of transparency from retailers, which has led to passenger dissatisfaction and reputational damage for major stores.
Originally booked when the plane was a shiny 767, frequent changes of plane and timing, meant that my Dublin to JFK flight turned in to a horrid 757 experience. The 16 seats would, you might have imagined, allowed the crew to concentrate on making up for the awful seats. On this flight the crew really were not interested in the passengers and it showed.
With queues at the TSA only set to grow over the coming months, airside connectors are becoming a good way for airports to help passengers connect quickly. A new corridor at SFO links AA in Terminal 2 with US still in Terminal 1.
A recent dining experience at BA’s Concorde Room in JFK showcased an impressive menu featuring dishes like Four Cheese Cannelloni and Grass Fed Filet Mignon. The meal was noted for its delightful presentation and flavors, with a special mention of the dessert. Access is exclusive to First Class passengers and Concorde Room cardholders.
A fresh tasty salad, Hummus and Lobster Risotto – on American Airlines? Yes, it sure was. My flight last week showed that American really is trying to up the ante on its First Class food offerings.
Fee based services are ways that airports can make more money from passengers. Frankfurt offers a whole suite of internal, external and arrival offerings for passengers – some represent decent value in my view.
Wet Leases, as the aviation industry calls the renting of planes from other operators can bring benefits and disadvantages for passengers as this recent trip showed. Two different wet leases operating on behalf of BA out of London City felt very different.
British Airways is shrinking the size of one of the permitted carry-ons, forcing passengers to put it under their seat but boarding premium cabins before Executive Club elites. A win for anyone I wonder?
How drunk do you have to be to get cut off by the cabin crew? Well Mr. 1A on my flight from London City to JFK last week found out. A couple of selfish passengers made this one of the most unpleasant flights I have taken in a long time.
