爱琴海航空的星盟金卡居然终身有效
爱琴海航空的常客计划提供了一个独特的星盟金卡，令人惊讶的是，该卡的有效期实际上是终身的，只要账户保持活跃。只需在三年内完成一次积分，会员等级便可永久保留，为常旅客带来了极大的便利。
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法航flying blue取消了欧洲境内兑换燃油税
法航近期取消了欧洲境内航班的燃油税兑换政策，标志着对短途航班费用的显著减轻。这一变化可能会影响其他航空公司，如汉莎，进一步调整其兑换标准。同时，法航的常客计划仍提供灵活的单程兑换选项。
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Airlines | Commentary | News
Another week passes and United gets in to more trouble
United Airlines faces increasing scrutiny as customer experiences reveal dissatisfaction with recent changes and flight cancellations. A traveler shares a personal account of losing a segment from their itinerary, highlighting issues with rebooking policies and the impact on their travel plans. The situation underscores ongoing challenges within the airline’s customer service approach.
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Goodbye bmi…and thanks, it’s been great
The blog reflects on the author’s nostalgic experiences with bmi, highlighting the airline’s early charm, from personalized boarding cards to delightful in-flight meals. As bmi transitions to British Airways, the author shares recent flights that evoke fond memories while acknowledging the changes in service and route offerings over the years.
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BA announced next phase of bmi intergration
British Airways has announced the next phase of its integration with bmi, with some bmi flights now operating under BA flight numbers. Customers can expect the same schedules and services, while the transition to British Airways’ branding and experience will occur gradually over the coming months.
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新美联航系统遇见老美联航员工=坑爹
美联航的新系统与老员工的配合出现了诸多问题，导致用户在调整里程票时经历了漫长的等待和反复的沟通。尽管客服尝试解决问题，但系统的不兼容性和信息传递的混乱使得整个过程异常繁琐，令人感到沮丧。
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达美和印度翠鸟航空，印度捷特航空合作将于半年内结束
达美与印度翠鸟航空及捷特航空的合作即将结束，分别在10月1日和10月15日停止里程兑换和积累。尽管这一变化对达美在中国的用户造成一定影响，尤其是商务舱奖励票的减少，但整体影响有限。
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Airlines | Commentary | Travel
中国的常客忠诚度计划到底缺少什么？
中国的常客忠诚度计划在过去17年中变化不大，主要受体制和市场定位的影响。与西方国家的自由竞争市场相比，中国的计划更像是成本中心，导致规则复杂且优惠有限。要实现真正的客户激励与体验提升，必须改变现有体制。
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Is this the start of the end for bmibaby? Flights from Belfast to stop on 11 June
bmibaby is set to cease all flights from Belfast on 11 June, marking a significant shift for the low-cost airline. Following a substantial £100 million loss over the past four years, interim managing director Peter Simpson emphasizes the need for the company to reassess its future options.
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法航/荷兰航空对折兑换又开始了
法航和荷兰航空的对折兑换活动重新启动，有效期至6月30日。参与城市包括北京、上海和杭州，经济舱单程需20,000公里，商务舱单程需40,000公里，往返兑换需乘以2，需注意税费较高。
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英航开始匹配BMI的会员级别了
英航现已开始匹配BMI的高级会员级别，银卡和金卡会员将分别获得相应的英航银卡和金卡待遇，享受寰宇一家的休息室服务。自7月3日起，英航与BMI会员的积分也可互相转换，提升了会员的使用灵活性。
